Terms & Conditions
These Terms and Conditions constitute a legally binding agreement between you ("the User" or "you") and Angliabet ("we," "us," or "the Operator"). By registering an account and accessing our services at angliabet-uk.com, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions.
Eligibility to Use Our Services
To use the services provided by Angliabet, you must satisfy the following criteria:
- Age Requirement: You must be at least 18 years of age. It is a criminal offence for anyone under 18 to gamble in the United Kingdom.
- Residency: Services are restricted to residents of the United Kingdom.
- Legal Capacity: You must be of sound mind and capable of taking responsibility for your own actions.
- Identity Verification: We are required by the UK Gambling Commission to verify your age, identity, and place of residence before you can deposit funds or participate in any gambling activity. Failure to provide satisfactory documentation may result in your account being suspended or closed.
Account Rules
- Account Creation: You may only register one account per person. Duplicate accounts are prohibited.
- Security: You are responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account will be considered your responsibility.
- Accuracy: You must provide accurate and up-to-date information during the registration process. Any changes to your personal details must be updated promptly.
- Account Inactivity: If your account remains inactive for a period exceeding 12 months, we reserve the right to apply administrative fees in accordance with industry standards, provided we have made reasonable attempts to notify you.
Deposits and Withdrawals
- Payment Methods: We accept major payment methods common in the UK market, including Visa, Mastercard, and selected e-wallets.
- Funds: Your deposited funds are held in accounts separate from our operational funds, ensuring that your money is protected in the event of company insolvency, in accordance with the UK Gambling Commissionโs requirements for "medium" protection.
- Withdrawals: Withdrawals will be processed back to the original method used for deposit where possible. We do not impose unfair withdrawal limits that prevent you from accessing your own funds. Verification documents may be required prior to the processing of any withdrawal request.
Bonuses and Promotions
- Fairness: All bonuses are subject to specific terms and conditions. We ensure that our promotional requirements are transparent and do not encourage excessive or irresponsible play.
- Wagering Requirements: Any wagering requirements associated with bonuses will be clearly stated in the specific promotional terms. We do not apply terms that prevent you from withdrawing your own deposited funds or restrict you from withdrawing winnings after bonus terms have been met.
- Modification: We reserve the right to amend or cancel promotions; however, such changes will not adversely affect participants who have already opted into a specific promotion under previous terms.
Responsible Gambling
Angliabet is committed to providing a safe and responsible gambling environment.
- Tools: We provide various tools to assist you in managing your play, including deposit limits, loss limits, time-outs, and self-exclusion options.
- Self-Exclusion: You may choose to self-exclude from our platform for a defined period. During this time, we will take all reasonable steps to prevent you from accessing your account or receiving marketing materials. We strongly recommend registering with national self-exclusion services if you feel you are losing control of your gambling.
- Support Resources: If you or someone you know is affected by gambling harm, please contact support services such as GamCare or GambleAware. Information on these resources is available on our website.
- Helpline: You can reach out to the National Gambling Helpline at 0808 8020 133 for confidential, free, and 24/7 support.
Anti-Money Laundering (AML)
In accordance with the Proceeds of Crime Act 2002 and UK Gambling Commission regulations, we implement strict anti-money laundering (AML) controls.
- Monitoring: We monitor all transactions for suspicious activity.
- Source of Funds/Wealth: We reserve the right to request documentation regarding your source of funds or source of wealth to ensure compliance with legal obligations.
- Reporting: We are legally obliged to report any suspicious transactions to the relevant authorities.
Dispute Resolution
We aim to resolve any issues you may have promptly and fairly.
- Internal Complaints: If you have a complaint, please contact our support team at [email protected]. We will acknowledge your complaint and provide an initial response within reasonable timeframes.
- Alternative Dispute Resolution (ADR): If you remain dissatisfied with our final response to a dispute, you have the right to refer the matter to an independent ADR provider, as approved by the UK Gambling Commission. Their decision will be considered final in respect of the dispute.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Both you and Angliabet submit to the exclusive jurisdiction of the English courts for any disputes arising from these Terms and Conditions.
Contact Us
If you have any questions regarding these terms or your account, please contact our customer support team via email at: [email protected].