Responsible Gambling

At AngliaBet, we believe that gambling should be a fun, exciting, and entertaining experience. However, we also recognize that for a small number of individuals, gambling can stop being an entertainment and start to become a problem. We are fully committed to providing a safe, transparent, and responsible environment for all our players. Protecting our customers is at the heart of everything we do, and we take our social responsibilities seriously under the regulations set by the United Kingdom Gambling Commission (UKGC).

Maintaining Control

The most important rule of gambling is to treat it as a form of leisure, not as a way to make money or solve financial problems. Most of our players enjoy gambling safely, but it is important to remember that it involves risk. To keep your experience positive, consider these simple guidelines:

  • Set a budget before you start: Only bet with money you can afford to lose. Never treat gambling money as a way to pay for essentials like rent, bills, or groceries.
  • Don't chase your losses: Accept that losing is part of the game. Trying to win back lost money often leads to impulsive decisions and further financial stress.
  • Balance is key: Gambling should not be your only hobby. Make sure to spend time on other activities, hobbies, and social connections.
  • Monitor your time and spend: Keep track of how long and how much you are playing. It is easy to lose track when you are focused on the game.
  • Stay clear-headed: Avoid gambling when you are stressed, depressed, upset, or under the influence of alcohol or drugs, as these factors can impair your judgment.

Account Tools to Help You Stay Safe

We provide a range of intuitive tools within your account settings to help you manage your activity. We encourage you to use these features to keep your gaming within healthy limits.

Deposit Limits

You can set daily, weekly, or monthly limits on the amount of money you can deposit into your account. We highly recommend setting these limits as soon as you open an account.

  • Decreasing a limit: If you wish to lower your limit, this change will be applied immediately.
  • Increasing a limit: If you wish to increase your limit, there is a mandatory 24-hour cooling-off period before the request is processed, giving you time to reconsider your decision.

Time-Outs (Cooling-Off)

If you feel that you need a short break from gambling, you can trigger a "Time-Out." This allows you to lock your account for a period ranging from 24 hours up to six weeks. During this time, you will not be able to log in or place bets, giving you the space to step back and reassess your situation.

Self-Exclusion

If you feel that your gambling is becoming unmanageable and you need a more permanent solution, we provide a self-exclusion service. Self-exclusion allows you to block your access to your AngliaBet account for a period of six months to five years.

  • Once you request self-exclusion, we will take all reasonable steps to prevent you from accessing your account and ensure you do not receive any marketing materials.
  • We strongly advise that if you choose to self-exclude with us, you also consider excluding yourself from all other gambling operators you may have accounts with.

GAMSTOP

We encourage all our customers who are struggling to register with GAMSTOP. This is a free, independent service that allows you to self-exclude from all online gambling companies licensed in Great Britain with a single registration.

How to Recognize a Problem

It is not always easy to see when gambling has become a problem. Ask yourself the following questions:

  • Do you often gamble until your last penny is gone?
  • Do you hide your gambling from friends or family?
  • Do you feel a sense of desperation when you lose?
  • Has gambling caused problems in your relationships or work life?
  • Do you gamble to escape boredom or unhappiness?
  • Have you ever borrowed money or sold personal items to fund your gambling?

If you answered "yes" to any of these questions, you may be at risk of developing a gambling problem. Please do not hesitate to reach out for help.

Where to Find Support in the UK

If you or someone you know is struggling with gambling, there is free, confidential, and professional help available 24/7. You are not alone, and there are many organizations dedicated to supporting you.

  • National Gambling Helpline: You can contact the National Gambling Helpline at any time by calling 0808 8020 133. They offer free, confidential advice and support, available 24 hours a day, 7 days a week.
  • GamCare: As the leading provider of support for those affected by gambling harm, GamCare offers a range of services, including live chat, a forum, and one-to-one counseling. You can visit their website to find out more about their resources and how to access them.
  • National Gambling Clinic (NHS): The NHS provides specialized psychological treatment for those experiencing severe gambling harm. You can contact them through your GP or via their official channels.
  • Gamblers Anonymous (GA): A fellowship of individuals who share their experiences to help one another recover from gambling addiction. They hold regular meetings across the UK.
  • Gordon Moody: If you require more intensive support, Gordon Moody provides specialized residential and online treatment programs.
  • StepChange: If your gambling has led to significant financial hardship or debt, StepChange offers free, expert debt advice and solutions.

Protecting Minors

At AngliaBet, we have a strict policy against underage gambling. It is illegal for anyone under the age of 18 to open an account or place a bet on our site.

  • We use rigorous age-verification processes to ensure every customer is of legal age.
  • If you share your computer or device with minors, we strongly recommend using filtering software to prevent access to gambling websites. Tools like Net Nanny or Qustodio are effective ways to protect children from exposure to gambling content online.

If you suspect an underage person is using our site, please contact our support team immediately so we can take the necessary steps to close the account.

Our Commitment to You

At AngliaBet, we are committed to providing a safe, secure, and responsible environment. Our staff are trained to identify signs of problematic gambling behavior and are ready to assist you if you have concerns about your own play or that of someone you know.

Remember, gambling should always be fun. If it stops being fun, please stop and get the help you deserve. Your wellbeing is our priority.